Frequently Asked Questions
Medicals
All contractors working in the railway must pass a health assessment to confirm they are fit to do such work. Medicals are only accepted if they are performed by an Authorised Practitioner. Please see link below to find the nearest practitioner near you. Alternatively, we have an Authorised Medical Centre located directly below us for your needs.
http://railindustryworker.com.au/authorised-health-professionals/
Medicals are split into 3 categories determined by the responsibilities of your work:
Category 1 (persons undertaking a safety critical role where a sudden medical event or incapacity will result in a serious incident) medicals include:
- Medical Examination
- Resting ECG
- Fasting Blood Glucose
- Full Lipid Profile
- Audiometry Test
- Vision Test
- Cardiac Risk Score
- Medical Questionnaires
- Drug and Alcohol Test
This is needed for speciality courses including Safeworking (Protection Officer Levels 1 to 4), Road/Rail (TMO) and TVO courses
Category 2 (persons undertaking a safety critical role where a sudden medical event or incapacity will not result in a serious incident) medicals include:
- Medical Examination
- Audiometry/Hearing Test
- Vision Test
- Medical Questionnaires
- Drug and Alcohol Tests
Category 3 (persons undertaking a non-safety critical role) medicals include:
- Medical Examination
- Audiometry/Hearing Test
- Vision Test
- Medical Questionnaires
- Drug and Alcohol Tests
This is needed for the RIW course.
http://railindustryworker.com.au/authorised-health-professionals/
What do I do once I complete the RIW course?
Once you have been deemed competent in both the RIW course and Cat 3/1 Medical, you/your company must upload your documents in order to receive an RIW Card.
An individual must be associated to a company or hold their own ABN as a sole trader to able to apply for a Rail Industry Worker Card.
Please note:
Depending on what Network you are working with, you may have to apply for different cards to access the Rail Network. Sydney Trains/TfNSW are currently in a ‘phased approach’ to transition to the new provider, Metro Trains Australia. This period will be introduced soon, so please ensure you are fully aware of this via https://www.riw.net.au/.
Sydney Trains/TfNSW: You/your company must upload your documents to Pegasus (http://railsafetyworker.com.au/).
ARTC/CRN: You/your company must upload your documents to RIW via Metro Trains Australia (https://www.riw.net.au/)
Lost/Stolen Cards and Certificates
RIW:
If your RIW card has been lost or stolen, you must apply for a new card via the RailSafe portal via the link below with a cost of $30 plus GST required by RailSafe.
https://secure.onsitetrackeasy.com.au/portal/common/public/login.jsp?psn=railIndustryWorker
Statement of Attainment
Clients who require reprints of 'Statements of Attainment' after the course has been completed and originals have been issued, will be charged an admin fee of $50 per Statement of Attainment. To provide this service please call our office to organise on 9708 5980.
What documents do I need for 100 points of identification?
| Primary Documents | Document |
| 70 points |
|
| Secondary Documents | Document |
| 40 points |
Document must have photograph and name.
|
| 35 points |
Document must have name and address.
|
| 25 points |
Document must have name and signature.
|
| 25 points |
Document must have name and address
|
| 25 points |
Document must have name and date of birth
|
