Frequently Asked Questions

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MEDICALS

All contractors working in the rail industry must pass a rail safety worker health assessment to confirm they are medically fit to work in the rail corridor. Medicals are only accepted if they are completed by an approved Authorised Health Professional. You can find your nearest authorised practitioner using the online search tool below, or attend the Authorised Medical Centre located within our premises for your convenience.

https://railindustryworker.com.au/authorised-health-professionals/

Medicals are grouped into three categories, depending on the type of work and level of safety responsibility involved.

Important note: All rail safety worker medicals include mandatory drug and alcohol screening. If you fail your medical due to drugs or alcohol, this is treated as a serious safety breach and can result in immediate exclusion from working on any rail network for up to five (5) years, which may significantly impact your ability to work in the rail industry.

Category 1 Medical

(persons undertaking a safety critical role where a sudden medical event or incapacity will result in a serious incident) medical examination includes:

  • Medical Examination
  • Resting ECG
  • Fasting Blood Glucose
  • Full Lipid Profile
  • Audiometry Test
  • Vision Test
  • Cardiac Risk Score
  • Medical Questionnaires
  • Drug and Alcohol Test (urine)
This is needed for specialty courses including:
  • Protection Officer Levels 1 to 4,
  • Handsignaller Level 1 and 2
  • Safeworking Level 1,
  • Road Rail Plant Operator,
  • Welding (Sydney Trains), and
  • Track Vehicle Operator (TVO)

Category 2 Medical
(persons undertaking a safety critical role where a sudden medical event or incapacity will result in a serious incident) medical examination include:

  • Medical Examination
  • Audiometry/Hearing Test
  • Vision Test
  • Medical Questionnaire
  • Drug and Alcohol Test (urine)

Category 3 Medical
(persons undertaking a non-safety critical role) medical examination include:

  • Medical Examination
  • Audiometry/Hearing Test
  • Vision Test
  • Medical Questionnaires
  • Drug and Alcohol Test (urine)

This is needed as the minimum requirement for any worker wishing to enter the Rail Corridor.

What do I do once I complete the RIW course?

Please note: SCRT does not issue RIW cards.

To obtain your RIW card (required for access to the rail corridor), your Statement of Attainment (SOA) and medical results must be uploaded to the Rail Industry Worker (RIW) system via www.riw.net.au.

You can apply for your RIW card by submitting a service request using the link below:

Service Request – Rail Industry Worker

• If you are affiliated with a company: this process is typically completed by your employer on your behalf.

• If you are applying as an individual: you will need to complete the same Service Request form yourself. When prompted, please select ‘Cardholder Applications – Railway Industry Worker + Job Ready’.

Please note, an additional fee of approximately $350.00 applies for this application.

RIW Website: www.riw.net.au

RIW Contact Number: 1300 309 566

Lost/Stolen Cards and Certificates

RIW Card
If your RIW card has been lost or stolen, you must apply for a new replacement card via the RIW portal, via the link below. https://www.riw.net.au/

Statement of Attainment and Cards
 Clients who require a reprint of their Statement of Attainment after the course has been completed and the original has been issued will be charged an administration fee of $50 per Statement of Attainment. To request a reprint, please contact our office on (02) 9708 5980 to arrange payment and processing.

What documents do I need
for 100 points of identification?

Primary Documents – 70pts

• Birth Certificate
• Citizen Certificate
• Current Passport
• Expired Passport which has not been cancelled and was current within the preceding two years
• Current Driver’s Licence issued by an Australian State or Territory (Foreign Driver’s Licences are not accepted)
• NSW Photo Card or Proof of Age Card issued by the RMS

Secondary Documents

40pts

• Licence or Permit issued under a law of the Commonwealth, State or Territory Government
• Identification Card issued to a public employee
• Identification Card issued by the Commonwealth, State or Territory Government as evidence of entitlement to a financial benefit

35pts

• An identification card issued to a student at a tertiary educational institution
• A mortgage or other instrument of security held by a financial body
• Council Rates Notice
• Land Titles Office record

25pts

• Marriage Certificate
• Credit Card
• Foreign Driver’s Licence
• WorkCover Licence/Certificate
• Medicare Card (signature not required)
• Membership to a Registered Club
• NRMA Membership
• EFTPOS Card
• Document from your current employer or previous employer within the last 2 years
• Records of a public utility – (phone, water, gas or electricity bill)
• Records of a financial institution
• A record held under a law other than a law relating to land titles
• Lease/Rent agreement
• Rent receipt from a licenced real estate agent
• Record of a primary, secondary or tertiary education institution attended within the last 10 years
• Record of professional or trade association of which you are a member